Freedom of Information

Documents we hold may be subject to a request for access under the Freedom of Information Act 1982 (Vic).

A Freedom of Information (FOI) request can either be made in writing to TSV or online via the Victorian Government's FOI website.

What information can I request?

The Freedom of Information Act 1982 (Vic) (FOI Act) gives people and organisations the right to access information held by government or certain statutory agencies. It also gives the right to request that incorrect or misleading information held by us about an individual or organisation be amended or removed.

All documents generated or held by us are subject to release under FOI. Access is limited only by the proper application of exceptions and exemptions provided for under the FOI Act. Exemptions are decided on a case-by-case basis.

How do I make an FOI request?

Under the FOI Act members of the public have the right to request information and access documents about their personal affairs and government activities. You can also ask government agencies to amend or remove incorrect or misleading information they hold about you.

We support these rights by:

  • Making information about our activities available to the public
  • Providing information and guidance to those affected by our activities
  • Assisting the public access documents held by us (within the scope provided under the FOI Act)
  • Delivering an efficient and timely process for disclosing information to the public.

An FOI request can either be made in writing to the agency that holds the documents being requested or online via the Victorian Government's FOI website. You will need a credit card to pay the application fee.

You can make a request yourself, or you can authorise another person (for example, a solicitor) to make a request on your behalf. Your application must clearly describe the documents you are requesting access to.

Requests direct to TSV should be addressed to:

Freedom of Information Officer
Transport Safety Victoria
PO Box 2797
Melbourne Vic 3001

Telephone: 1800 223 022
Fax: 03 9655 6611

How much does it cost?

FOI requests attract an application fee. The application fee can be waived if you are the holder of a current Health Care Card or Pension Benefits Card. You will need to provide a copy of the card in lieu of the application fee.

Payment of the application fee can be made by cheque or money order, payable to Transport Safety Victoria and forwarded to the above address with your application.

Further charges may be payable for time spent searching for documents and for photocopying. You will be advised if these charges are going to be excessive and asked if you want to continue.

Note: Processing of your request cannot begin if any of the required information is not supplied.

How are applications processed?

We will take all reasonable steps to make a decision on a request as soon as possible, but in any case no later than 30 days after we receive a request.

This time period begins when the FOI Officer has sufficient information to identify the documents sought and the applicant has paid the appropriate application fee. If you have any questions as to the status of your application, please contact the FOI Officer dealing with the request.

Part II information statement

You do not need to make an FOI request for access to certain information. Before making an FOI request, it is recommended that you read the range of information including industry-related reports and statistics which are available on this website.

Our Part II information statement has been prepared for the purpose of Part II of the FOI Act. The following specific statements provide more information about how we make information public and how to access it:

Please note that the information contained in this statement is only a snapshot of the types of documents we hold. It is not an exhaustive list of the information that is publicly available. If searching for a specific topic, we recommend a full search of the site or contacting the relevant TSV branch directly.

More information about freedom of information can be found on the Victorian Government's FOI website.

National maritime and rail regulators

Australian Maritime Safety Authority

If you are seeking information in relation to matters covered by the national system for domestic commercial vessel safety, the application must be made in accordance with the Commonwealth Freedom of Information Act 1982 (Cth).

Your request must:

  • Be in writing
  • State that the request is an application for the purposes of the Commonwealth FOI Act
  • Provide information about the document(s) you wish to access so that your request can be processed
  • Provide an address for reply.

Applications can be submitted in the following ways:

By post:

The Freedom of Information Officer
Australian Maritime Safety Authority
GPO Box 2181
Canberra City ACT 2601

By email:

More information can be obtained from the AMSA website.

Office of the National Rail Safety Regulator

If you are seeking information relating to rail operators operating under the national rail safety regulator since 19 May 2014, applications must be made to the Office of the National Rail Safety Regulator. For information pre-19 May 2014, applications should be made to TSV as detailed above.

Requests for access to the ONRSR must:

  • Be in writing
  • Specify that it is made under the FOI Act
  • Provide enough information to enable the requested document(s) to be identified
  • Include a address and telephone number at which you can be contacted in Australia
  • Indicate the type of access being sought (e.g. inspection of a document or a copy)
  • Be accompanied by the application fee.

Applications should be submitted to:

Corporate Counsel
Office of the National Rail Safety Regulator
PO Box 3461,
Rundle Mall
Adelaide SA 5000

By email:

More information can be obtained from the ONRSR website.