Contact us

Always call triple zero (000) if you are involved in or witness an emergency

Visit the Coronavirus (COVID-19) Victoria website for details about COVIDSafe Settings

Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Bus Safety Victoria	General enquiries: information@transportsafety.vic.gov.au 1800 223 022
Postal address	PO Box 2392, Melbourne VIC 3001
Street address	1 Spring St, Melbourne (by appointment only)
Social media	Follow Transport Safety Victoria on Twitter, YouTube and LinkedIn.

Bus passengers wanting to give service feedback should refer to Public Transport Victoria (PTV)

Contacts for bus operators

Incident reporting