Contact us

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

There are several ways you can contact us about a bus safety or maritime safety issue. Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Maritime	Recreational boaters can reach our maritime safety team via email or phone: information@transportsafety.vic.gov.au 1800 223 022 Domestic commercial vessel queries should be directed to the Australian Maritime Safety Authority (AMSA)
Bus	Contact our bus safety team via email or phone: information@transportsafety.vic.gov.au 1800 223 022 Bus driver accreditation is managed by Commercial Passenger Vehicles Victoria (CPVV) Bus passengers wanting to give service feedback should contact Public Transport Victoria (PTV)
Rail	Victorian trains and trams are regulated by the Office of the National Rail Safety Regulator (ONRSR)
General enquiries, media	Contact Transport Safety Victoria: information@transportsafety.vic.gov.au 1800 223 022
Postal address	PO Box 2797, Melbourne VIC 3001
Street address	121 Exhibition Street, Melbourne (by appointment only)

Incident reporting

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

Maritime incidents	Water Police: 1800 135 729 Marine radio: 27 MHz Channel 88, VHF Channel 16HF frequencies 4125 Incidents: Report a recreational maritime incident Report a commercial maritime incident
Bus incidents	Report a bus safety incident (for bus operators only)

Maritime incidents

Water Police: 1800 135 729

Marine radio: 27 MHz Channel 88, VHF Channel 16HF frequencies 4125

Incidents:

Bus incidents

Report a bus safety incident (for bus operators only)

Social media

Follow Transport Safety Victoria on Twitter, YouTube and LinkedIn.

For boating safety news, follow Maritime Safety Victoria on Facebook, Twitter and YouTube.

Service of legal documents

Our address for service of statutory notices and legal documents including writs, subpoenas and other notices is:

The Director, Transport Safety
121 Exhibition Street
Melbourne
VIC 3000

Regional bus offices

Barwon South regional bus office	180 Fyans Street South Geelong Telephone: (03) 5225 2539
Loddon Mallee regional bus office	57 Lansell Street Bendigo Telephone: (03) 9655 8949
South East regional office	72-74 Greens Rd Dandenong South Telephone: 0419 886 421