Contact us

Always call triple zero (000) if you are involved in or witness an emergency.

Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Bus Safety Victoria	General enquiries: information@safetransport.vic.gov.au Callers trying to contact Safe Transport Victoria by phone are experiencing very long waiting times and are encouraged to contact us by email for the quickest response.
Social media	Follow Safe Transport Victoria on Twitter, YouTube and LinkedIn.
Street address	1 Spring St, Melbourne (by appointment only)

Bus Safety Victoria

Callers trying to contact Safe Transport Victoria by phone are experiencing very long waiting times and are encouraged to contact us by email for the quickest response.

Social media

Follow Safe Transport Victoria on Twitter, YouTube and LinkedIn.

Street address

1 Spring St, Melbourne (by appointment only)

Postal address	PO Box 2392, Melbourne VIC 3001

Bus passengers wanting to give service feedback should refer to Public Transport Victoria (PTV)

Contacts for bus operators

Incident reporting