Contact us

Always call triple zero (000) if you are involved in or witness an emergency.

Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Bus Safety Victoria

General enquiries:

  • Callers trying to contact Safe Transport Victoria by phone are experiencing very long waiting times and are encouraged to contact us by email for the quickest response.
Social media
Follow Safe Transport Victoria on TwitterYouTube and LinkedIn.
Street address1 Spring St, Melbourne (by appointment only)
Postal addressPO Box 2392, Melbourne VIC 3001

Contacts for bus operators

Incident reporting

Find a licensed bus tester

Bus driver accreditation