Bus operator accreditation suspended

13 August 2019

On Wednesday 7 August 2019, Bus Safety Victoria (BSV) suspended the accreditation of a tour and charter operator for a number of non-compliance issues. The operator will not be able to provide a commercial bus service until further notice.

The operator came to BSV’s attention on 21 July during a joint compliance activity with police from the Heavy Vehicle Unit when one of its mini buses was intercepted on the Maroondah Highway at Bonnie Doon.

The driver of the bus returned a positive test for drugs and has subsequently been charged on summons by Victoria Police. In addition, the driver was issued with infringements for failing to hold a current driver accreditation certificate and work diary issues.

Victoria Police also issued the operator with a defect notice for a cracked windscreen. BSV issued infringement notices for fire extinguishers not being maintained and for not displaying accredited bus operator number plates.

A subsequent audit on 30 July 2019 uncovered the operator had a variety of issues regarding compliance with its Management Information System and Maintenance Management System.

The audit also established that the responsible person for the bus operator’s safety duties did not have appropriate oversight of the day to day processes of the bus services.

The Director, Bus Safety considered suspension of accreditation the most appropriate disciplinary action.

The decision was based on:

  • Seriousness of the consequences of non-compliance
  • Lack of effective management of the safety risks
  • Potential impact upon the safety of passengers being transported by this business.

The suspension will remain in place until the operator can demonstrate to the satisfaction of the Director, Bus Safety Victoria that it can meet its obligatory requirements under the Bus Safety Act 2009 (Vic).

BSV will continue to work with the operator with regards to its intentions to reinstating its accreditation.

For legal reasons we cannot name the company.

BSV and police cars