Notification of Bus Incident by Operator

Bus Safety Act 2009 (Vic), Bus Safety Regulations 2020 (Vic)

Obligation to report incidents

Under section 65 of the Bus Safety Act 2009 (Vic), accredited and registered bus operators must notify the Safety Director of prescribed bus incidents in accordance with the Bus Safety Regulations 2020 (Vic). Failure to do so attracts a penalty of 50 penalty units.

This form is to be used to notify incident under Category 1 and 2 and must be completed within 72 hours of the incident.

Note: For category 1 incidents, the first step in reporting an incident is to contact the Transport Safety Victoria duty officer by telephone on 1800 301 151.

1. What category of incident are you reporting? (required)

   
   

   • Category 1
   • Category 2
2. Accredited/registered operator number (required)
   

   Name of bus operator (required)
   
3. When did the incident happen? (required)

   
   Day Month Year Hour Minute

   Verbal notification date, time and name of TSV officer?

   Day Month Year Hour Minute
4. Where did the incident happen? (Location, including building number, street name and suburb/town as applicable)
   
5. Where was the bus travelling from?
   
   Where was the bus travelling to?
   
6. What type of incident was it? (tick appropriate box(es))

   
   

   • Collision

   • Bicycle
   • Bus
   • Car
   • Infrastructure
   • Motorbike
   • Person
   • Tram
   • Train
   • Truck
   • Other (specify)

   
   Please specify other collision type:

   • Alleged assault
   • Alleged drug/alcohol affected driver
   • Alleged drug/alcohol affected passenger
   • Anti-social behaviour to driver
   • Breach of road rules by driver
   • Child left on bus
   • Divergence from the highway (highway means road or road related area)
   • Implosion, explosion or fire
   • Injury to employee other than driver
   • Medical episode driver/passenger
   • Mechanical failure
   • Object thrown at the bus
   • Rear door boarding
   • Roll-away
   • Slip, trip or fall
   • Security, theft or threat
   • Other (specify)
   Please specify other incident type:
   
7. Was there a loss of control of the bus?

   
   

   • No
   • Yes
8. Was there damage to property?

   
   

   • Major
   • Minor
   • None
9. Type of bus service (tick appropriate box(es))

   
   

   • Commercial bus service (specify):

   • Route
   • Courtesy
   • School bus
   • Local
   • Tour and charter
   • Demand responsive
   • V/Line
   • Rail replacement

   • Commercial minibus service

   • Route
   • Tour and charter
   • Demand responsive

   • Community and private bus service for or in connection with the activities of

   • Educational body
   • Philanthropic body
   • Health body
   • Religious body
   • Social body
   • Sporting body
   • Welfare body
   • Rail replacement

   • Local
   • Hire and drive
   • Non-commercial courtesy
   • Courtesy using a 10, 11 or 12 seat bus
10. Vehicle registration number (required)
    
11. Route number (if applicable)
    
12. What services attended?

    
    

    • None

    • Ambulance

    Taken to hospital

    
    

    • Yes
    • No

    • Police
    • Fire brigade
    • Other (specify)
    Please specify other services:
    
13. Did the incident result in any of the following? (type the number in the appropriate box)
    Fatalities
    Serious injuries
    Minor injuries
    • N/A
14. Was an alcohol and/or drug test conducted on the driver/employee?

    • No
    • Yes

    If Yes, what were they tested for and what was the result?

    
    

    • Alcohol

    • Negative
    • Positive

    • Drugs

    • Negative
    • Positive
15. What happened? Provide a description of events leading up to the incident and the incident itself. (required)
16. Has or will the bus operator convene an investigation into the incident?

    • No
    • Yes

Acknowledgment

In case the contact name for further inquiries from TSV is not the same
as above, complete the section below:

What happens next?

You may be required to provide more information. If this is the case, TSV will contact you.

Contact the incident team

Incident telephone 1800 301 151
Email online.incidents@transportsafety.vic.gov.au

Disclaimers

Transport Safety Victoria (TSV) collects and holds the personal information provided in this application to assist the Director, Transport Safety (Safety Director) to administer the Bus Safety Act 2009 (Vic) and Bus Safety Regulations 2010 (Vic). TSV is committed to protecting personal information in accordance with its obligations under the Bus Safety Act 2009 (Vic). The personal information provided in this report may be disclosed to other government agencies in accordance with the Bus Safety Act 2009 (Vic) and the Transport Integration Act 2010 (Vic). It is an offence under the Bus Safety Act 2009 (Vic) to give information that is false or misleading in relation to a report.

The individuals whose personal information is collected on this report have a right to seek access to this personal information and to seek correction of any error in the personal information held. All individuals whose personal information is included with this report should be informed of this fact. For more information on privacy please refer to TSV's privacy statement.