Contact us

Always call triple zero (000) if you are involved in or witness an emergency.

Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Transport Safety Victoria

General enquiries and media queries:

  • Callers trying to contact Safe Transport Victoria by phone are  experiencing very long waiting times and are encouraged to contact us by email for the quickest response.
Social media

Follow Safe Transport Victoria on Twitter, YouTube and LinkedIn.

Street address 1 Spring St, Melbourne (by appointment only)
Postal addressPO Box 2392, Melbourne VIC 3001

Transport mode-specific queries

Rail safety queries should be directed to the Office of the National Rail Safety Regulator (ONRSR)

Service of legal documents

Our address for service of statutory notices and legal documents including writs, subpoenas and other notices is:

The Chief Executive , Safe Transport Victoria
12/1 Spring St
VIC 3000

Freedom of Information

Public interest disclosures