Contact us

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

There are several ways you can contact us about a general enquiry or a bus or maritime safety issue. Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Online	Contact form
Email	information@transportsafety.vic.gov.au
Postal address	PO Box 2797, Melbourne VIC 3001
Street address	121 Exhibition Street, Melbourne (by appointment only)
Phone	1800 223 022 Then choose from one of the following options: Maritime Bus Media and communications All other TSV enquiries

Other agencies

Domestic commercial vessels: Australian Maritime Safety Authority (AMSA)
Rail safety: Office of the National Rail Safety Regulator (ONRSR)
Public transport services: Public Transport Victoria (PTV)

Incident reporting

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

Maritime incidents	Emergency services Dial triple zero (000) Water Police 1800 135 729 Marine radio 27 MHz Channel 88 VHF Channel 16HF frequencies 4125 Incident reporting Report a recreational maritime incident Report a commercial maritime incident
Bus operator incident reporting (24 hours/7 days)	1800 301 151 For more information visit: Report a bus safety incident (bus operators)

Maritime incidents

Emergency services

Dial triple zero (000)

Water Police

1800 135 729

Marine radio

27 MHz Channel 88

VHF Channel 16HF frequencies 4125

Incident reporting

Bus operator incident reporting (24 hours/7 days)

1800 301 151

For more information visit:

Report a bus safety incident (bus operators)

Media enquires

Journalists with media enquiries for Transport Safety Victoria should call 1800 223 022 and select media and communications, or email information@transportsafety.vic.gov.au

Social media

For our general news and bus safety updates, follow TSV on Twitter and YouTube.

For boating safety news, follow Maritime Safety Victoria on Facebook, Twitter and YouTube.

Service of legal documents

Our address for service of statutory notices and legal documents including writs, subpoenas and other notices is:

The Director, Transport Safety
121 Exhibition Street
Melbourne
VIC 3000

Regional bus offices

Barwon South regional bus office	180 Fyans Street South Geelong Telephone: (03) 5225 2539
Loddon Mallee regional bus office	57 Lansell Street Bendigo Telephone: (03) 9655 8949
South East regional office	72-74 Greens Rd Dandenong South Telephone: 0419 886 421