Contact us
Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.
There are several ways you can contact us about a general enquiry or a bus or maritime safety issue. Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.
| Online | Contact form
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| Email | information@transportsafety.vic.gov.au
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| Postal address |
PO Box 2797, Melbourne VIC 3001
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| Street address |
121 Exhibition Street, Melbourne (by appointment only)
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| Phone | 1800 223 022 Then choose from one of the following options: - Maritime
- Bus
- Media and communications
- All other TSV enquiries
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Other agencies
Incident reporting
Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.
| Maritime incidents | Emergency services Dial triple zero (000) Water Police 1800 135 729 Marine radio 27 MHz Channel 88 VHF Channel 16HF frequencies 4125 Incident reporting |
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| Bus operator incident reporting (24 hours/7 days) | 1800 301 151 For more information visit: |
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Media enquires
Journalists with media enquiries for Transport Safety Victoria should call 1800 223 022 and select media and communications, or email information@transportsafety.vic.gov.au
Social media
For our general news and bus safety updates, follow TSV on Twitter and YouTube.
For boating safety news, follow Maritime Safety Victoria on Facebook, Twitter and YouTube.
Service of legal documents
Our address for service of statutory notices and legal documents including writs, subpoenas and other notices is:
The Director, Transport Safety
121 Exhibition Street
Melbourne
VIC 3000
Regional bus offices
| Barwon South regional bus office | 180 Fyans Street
South Geelong
Telephone: (03) 5225 2539 |
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| Loddon Mallee regional bus office | 57 Lansell Street
Bendigo
Telephone: (03) 9655 8949 |
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| South East regional office | 72-74 Greens Rd
Dandenong South
Telephone: 0419 886 421 |
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