Contact us

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

There are several ways you can contact us about a general enquiry or a bus or maritime safety issue. Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

OnlineContact form
Emailinformation@transportsafety.vic.gov.au
Postal address PO Box 2797, Melbourne VIC 3001
Street address 121 Exhibition Street, Melbourne (by appointment only)
Phone

1800 223 022

Then choose from one of the following options:

  • Maritime
  • Bus
  • Media and communications
  • All other TSV enquiries

Other agencies

Incident reporting

Always call triple zero (000) if you are involved in or witness an emergency on Victoria's public transport system or waterways. We are not an emergency service organisation.

Maritime incidents

Emergency services

Dial triple zero (000)

Water Police

1800 135 729

Marine radio

27 MHz Channel 88

VHF Channel 16HF frequencies 4125

Incident reporting

Bus operator incident reporting (24 hours/7 days)

1800 301 151

For more information visit:

Media enquires

Journalists with media enquiries for Transport Safety Victoria should call 1800 223 022 and select media and communications, or email information@transportsafety.vic.gov.au

Social media

For our general news and bus safety updates, follow TSV on Twitter and YouTube.

For boating safety news, follow Maritime Safety Victoria on Facebook, Twitter and YouTube.

Service of legal documents

Our address for service of statutory notices and legal documents including writs, subpoenas and other notices is:

The Director, Transport Safety
121 Exhibition Street
Melbourne
VIC 3000

Regional bus offices

Barwon South regional bus office 180 Fyans Street
South Geelong
Telephone: (03) 5225 2539
Loddon Mallee regional bus office 57 Lansell Street
Bendigo
Telephone: (03) 9655 8949
South East regional office72-74 Greens Rd
Dandenong South
Telephone: 0419 886 421