Contact us

Always call triple zero (000) if you are involved in or witness an emergency

  • Visit the Coronavirus (COVID-19) Victoria website for details about COVIDSafe Settings
  • See also: Maritime Safety Victoria's Response to boating queries about COVID-19

    • Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

    Maritime Safety Victoria

    General enquiries:

    information@transportsafety.vic.gov.au
    1800 223 022

    Postal addressPO Box 2392, Melbourne VIC 3001
    Street address1 Spring St, Melbourne (by appointment only)
    Social media

    Follow Maritime Safety Victoria on Facebook, Twitter and YouTube.

    Recreational boating

    You may find the information you need in our frequently asked questions.

    To seek further clarification, report an issue or provide feedback, refer to the topic list below for the contact details of the appropriate Maritime Safety Victoria team or external agency.

    Incident reporting

    Safety

    IssueAgencyContact
    Report dangerous behaviour on the water Victoria Water Police (03) 9399 7500
    Recreational boating safety query Maritime Safety Victoria (MSV) - boating education team education@transportsafety.vic.gov.au

    Boats and marine craft gas safety

    		 Energy Safe Victoria (ESV) - Gas technical enquiries team 1800 652 563
    gastechnicalenquiry@energysafe.vic.gov.au

    Noise

    • Victoria's Environment Protection Authority is responsible for regulating noise pollution and enacting control measures. Phone 1300 372 842 (1300 EPA VIC) or email contact@epa.vic.gov.au
    • You may also want to raise the issue with the relevant local council

    Boating Vic

    Fishing and environment

    IssueAgencyContact
    Whale and dolphin emergency Department of Environment, Land, Water and Planning (DELWP) 1300 136 017
    Illegal fishing Victorian Fisheries Authority (VFA) 13 FISH (13 3474)
    Fishing query VFA 136 186
    Vic Fishing App
    Buy a fishing licence VFA  Online via Service Victoria
    Recreational fishing licence query VFA (03) 8392 6867 
    rec.licensing@vfa.vic.gov.au
    Marine pollution Environmental Pollution Authority (EPA) 1300 372 842
    Marine pests Agriculture Victoria Online marine pest report form

    Waterways

    IssueAgencyContact
    Port Phillip, Western Port and the Yarra - Infrastructure query: Piers, jetties, navigational aids, moorings and berths Parks Victoria 13 1963
    info@parks.vic.gov.au
    Waterway/facility query Waterway/facility manager (various) Contact details can be found on the relevant boat ramp page on Boating Vic
    Local port query Local port manager (various) Local port manager list (Department of Transport)
    Boat ramp/infrastructure feedback Better Boating Victoria Online contact form

    Licensing and registration

    IssueAgencyContact
    Update address on boat licence VicRoads 13 11 71
    Change address online
    Replace a lost boat licence  VicRoads 13 11 71
    Licence replacement online form
    Register a vessel VicRoads 13 11 71
    Vessel registration information
    Renew boat or trailer registration VicRoads Online via Service Victoria
    Check boat trailer registration VicRoads Online via Service Victoria
    Register a boat trailer VicRoads 13 11 71
    Trailer registration information

    Commercial vessel operators 

    Qualifications

    Email TSVqualifications@transportsafety.vic.gov.au if you have a question about any of the below:

    • Local knowledge certificate application/renewal
    • Pilotage licence application/renewal
    • Pilot exempt master certification application/renewal
    • Registering of pilotage service provider
    • Harbour master licences

    National regulator

    Domestic commercial vessel operators should visit the Australian Maritime Safety Authority (AMSA) website for information including: