Contact us

Always call triple zero (000) if you are involved in or witness an emergency

For the latest information on Coronavirus (COVID-19) please visit the Department of Health and Human Services (DHHS) website
See also: Maritime Safety Victoria's Response to boating queries about COVID-19

Our team is able to respond during office hours (Monday to Friday, 9am to 5pm). We are closed on public holidays.

Maritime Safety Victoria	General enquiries: information@transportsafety.vic.gov.au 1800 223 022
Postal address	PO Box 4509, Melbourne VIC 3001
Street address	121 Exhibition Street, Melbourne (by appointment only)
Social media	Follow Maritime Safety Victoria on Facebook, Twitter and YouTube.

Recreational boating

You may find the information you need in our frequently asked questions.

To seek further clarification, report an issue or provide feedback, refer to the topic list below for the contact details of the appropriate Maritime Safety Victoria team or external agency.

Incident reporting

Report a recreational maritime incident

Safety

Issue	Agency	Contact
Report dangerous behaviour on the water	Water Police	(03) 9399 7500
Recreational boating safety query	Maritime Safety Victoria (MSV) - boating education team	education@transportsafety.vic.gov.au
Boats and marine craft gas safety	Energy Safe Victoria (ESV) - Gas technical enquiries team	1800 652 563 gastechnicalenquiry@energysafe.vic.gov.au

Amenity issues such as noise complaints should be directed to the local council.

Boating Vic

Got a question or feedback about our Boating Vic trip preparation website and app? Email contact@boating.vic.gov.au

Fishing and environment

Issue	Agency	Contact
Whale and dolphin emergency	Department of Environment, Land, Water and Planning (DELWP)	1300 136 017
Illegal fishing	Victorian Fisheries Authority (VFA)	13 FISH (13 3474)
Fishing query	VFA	136 186 Vic Fishing App
Buy a fishing licence	VFA	Online via Service Victoria
Recreational fishing licence query	VFA	(03) 8392 6867 rec.licensing@vfa.vic.gov.au
Marine pollution	Environmental Pollution Authority (EPA)	1300 372 842
Marine pests	Agriculture Victoria	Online marine pest report form

Waterways

Issue	Agency	Contact
Port Phillip, Western Port and the Yarra - Infrastructure query: Piers, jetties, navigational aids, moorings and berths	Parks Victoria	13 1963 info@parks.vic.gov.au
Waterway/facility query	Waterway/facility manager (various)	Contact details can be found on the relevant boat ramp page on Boating Vic
Local port query	Local port manager (various)	Local port manager list (Department of Transport)
Boat ramp/infrastructure feedback	Better Boating Victoria	Online contact form

Licensing and registration

Issue	Agency	Contact
Update address on boat licence	VicRoads	13 11 71 Change address online
Replace a lost boat licence	VicRoads	13 11 71 Licence replacement online form
Register a vessel	VicRoads	13 11 71 Vessel registration information
Renew boat or trailer registration	VicRoads	Online via Service Victoria
Check boat trailer registration	VicRoads	Online via Service Victoria
Register a boat trailer	VicRoads	13 11 71 Trailer registration information

Commercial vessel operators

Qualifications

Email TSVqualifications@transportsafety.vic.gov.au if you have a question about any of the below:

Local knowledge certificate application/renewal
Pilotage licence application/renewal
Pilot exempt master certification application/renewal
Registering of pilotage service provider
Harbour master licences

National regulator

Domestic commercial vessel operators should visit the Australian Maritime Safety Authority (AMSA) website for information including: