New Rail incident reporting number

29 May 2018

Notifiable accidents or incidents
From 1 June 2018, accredited rail transport operators regulated under the local scheme must:

  1. Call 1800 931 937 immediately after becoming aware that a rail accident or incident has occurred
  2. Give Transport Safety Victoria (TSV) a record of the rail accident or incident by completing the approved form within 72 hours after the accident or incident (unless TSV agreed in writing to an extension of time)

Notifiable circumstances
Accredited rail transport operators regulated under the local scheme must notify TSV, using the approved notifiable occurrence form, within 72 hours after becoming aware of the notifiable circumstance.

Read more about reporting a rail incident