Improving safety culture

Safety culture encompasses the values, beliefs and attitudes held within the organisation that guide the way people behave in the workplace.

Safety culture shapes the decisions people make, their priorities and the actions they take. Poor safety culture may render an organisation more vulnerable to accidents. 

A positive and improving safety culture is a critical component of effective risk and safety management systems.

This section provides information about the concept of human factors in rail safety and the organisational safety culture appraisal tool (OSCAT) we developed in collaboration with the Independent Transport Safety Regulator in New South Wales. 

It also identifies key safety risk areas for tourist and heritage and light rail (tram) operations.